Win 2000 problem on my laptop

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XMEN Viper DTM
Posts: 12
Joined: Sun Jul 07, 2002 8:03 am

Win 2000 problem on my laptop

Post by XMEN Viper DTM »

I keep on getting the blue screen of death. It seems to be an office problem (it only crashes when I open an office program). Here's the message:<br><br>*** STOP: 0x00000050 (0xE24FE000, 0x00000000, 0xF9F70367, 0x00000001)<br>PAGE_FAULT_IN_NONPAGED_AREA<br><br>*** Address F9F70367 base at F9F61000, DateStamp 0000000 - 31x5C02P.dll<br><br>Beginning dump of physical memory<br>Physical memory dump complete. Contact your system administrator or<br>technical support group.<br><br>I'm thinking that it's a bad dll. Any suggestions? I searched the MS knowledge base, but I couldn't find the exact error.<br><br>Any ideas? <p></p><i></i>
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XMEN Gambit
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Re: Win 2000 problem on my laptop

Post by XMEN Gambit »

Um, it's bad? <!--EZCODE EMOTICON START :) --><img src=http://www.ezboard.com/images/emoticons/smile.gif ALT=":)"><!--EZCODE EMOTICON END--> <br><br>I think you're on the right track - you might try uninstalling office and reinstalling it. <p><img src=http://www.xmenclan.org/xmengambit.gif border=0 align=left>XMEN member<br>Card-carrying DTM<br>OKL Fish-napper<br><br><br>Though a program be but three lines long,<br> someday it will have to be maintained.<br> <i>- The Tao of Programming</i><br>Life is complex; it consists of real and imaginary parts.</p><i></i>
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XMEN Viper DTM
Posts: 12
Joined: Sun Jul 07, 2002 8:03 am

Re: Win 2000 problem on my laptop

Post by XMEN Viper DTM »

Oh...I forgot to mention that the crash seems to be random. Most of the time I can get into office programs, but some times it'll just crash.<br><br>The weird part though is that it worked last year. I had to take my laptop into school in August so they can format my drives (ug). Well, it's the same software from last year: the same operating system (Windows 2000) and the same office version (XP).<br><br>If it's a DLL problem, then the guys in the "helpless center" have bad Office CDs. I say this because every sophomore student in the school has this problem and the guys in the "helpless center" can't seem to find the problem.<br><br>I'm not sure if I have it, but I'll have to check to see if I have any office XP CDs.<br><br>Hmmm...Until then, I'll keep searching for a fix to the problem and maybe a DLL that I can download to see if it's the same as the one on my laptop. <p></p><i>Edited by: <A HREF=http://pub141.ezboard.com/uxmenviperdtm ... ge=EN>XMEN Viper DTM</A> at: 9/18/02 2:20:55 pm<br></i>
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